The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Breakfast Views!
“Breakfast at the restaurant on the top floor was exceptional, offering breathtaking near 360-degree views of Lake Biwa along with a rich selection of both Japanese and Western dishes.” view full review
Rejuvenating Onsen
“The in-room onsen provided a truly relaxing experience, perfect for unwinding after a long day of hiking.” view full review
Well-Equipped Gym
“The gym had modern equipment, allowing me to enjoy a quick yet effective workout during my stay.” view full review
Breathtaking Lake View
“The Japanese style room with a lake view was delightful, making my mornings truly special as I enjoyed the serene scenery.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.4
Location
6.1
Service
7.6
Dining
8.3
Guest reviews
7.6/10
based on 10 reviews
8.0
8.0/10 based on 258 reviews
Dan
United Kingdom,
October
2024
8.0/10
I recently spent two weeks at the Lake Biwa Marriott and wanted to share my experience. The hotel boasts a beautiful view of Lake Biwa and features excellent food options, but the location is a bit isolated and the dining can be pricey. The staff was friendly and went out of their way to help, making my stay quite enjoyable overall.
Rooms
9.0
The room I stayed in was clean and had a traditional Japanese style, which I found really interesting. It was comfortable and well-kept.
Service
10.0
The service at the Lake Biwa Marriott was quite impressive. The staff were extremely helpful, friendly, and professional. They were great at communicating in English too!
Location
5.0
While the hotel has stunning views, it's a bit isolated and far from the train station, which made getting around a bit inconvenient for me. Eating options outside the hotel were limited, and the hotel's restaurants felt overpriced.
Dining
8.0
I really enjoyed the dining experience, as the food was excellent with many varieties. However, I felt that some dishes, like their 2-minute pieces of steak, could be a bit better.
Facilities
8.0
The facilities were quite nice, including the hot spring and sauna, which added a luxurious touch to my stay.
Cameron
United Kingdom,
October
2024
7.2/10
I recently stayed at the Lake Biwa Marriott and overall had a good experience. The rooms were nice, clean, and had lovely views of the lake, which I appreciated. However, the service was a bit lacking, as the staff didn't always have a strong command of English. The location is quite remote, but the shuttle service was helpful. Dining on the top floor with stunning views made up for a lot of the inconveniences, and the food options were fantastic. It's a place I would recommend, but with some caveats regarding service and location.
Rooms
9.0
The rooms were clean, comfortable, and had lovely views of the lake. I particularly enjoyed the nice sofa by the window to relax and take everything in.
Service
6.0
While the staff was friendly, the level of English wasn't as strong as in larger cities, which made communication a bit tricky. There didn't seem to be a manager available for any issues.
Location
5.0
The hotel is a bit more remote than I expected. It takes about 15 minutes to get to the nearby mall, but the shuttle service to the train station was convenient.
Dining
9.0
Dining was a highlight for me; the restaurant on the top floor offered a 270-degree view of Biwa Lake and a wonderful variety of food, including great local and Western options.
Facilities
7.0
The hotel had nice facilities, although I felt they could enhance the service experience to match what the amenities offered.
Donald
United Kingdom,
October
2024
7.8/10
I had a wonderful stay at the Lake Biwa Marriott! The location is quite beautiful, with views of the lake, and the staff was exceptionally friendly and helpful. The rooms were comfortable, but I did miss having a private onsen. While the dining options were nice, I found the restaurant prices a bit steep and wished there were more local dining alternatives nearby. Overall, it was a relaxing vacation, but I felt the hotel could improve its dining options.
Rooms
8.0
The rooms were comfortable, though they lacked the private onsen feature.
Service
9.0
The staff was very professional and always greeted us with a warm smile, making our stay feel special.
Location
7.0
The hotel is picturesque, but it's a little isolated, which limits dining choices outside of their own restaurants.
Dining
7.0
The dining experience was typical for Marriott, with a good breakfast selection but a bit pricey.
Facilities
8.0
The facilities were nice and well-kept, offering a pleasant environment.
John
United Kingdom,
October
2024
7.2/10
The hotel offers a modern experience with spacious and clean rooms, which are bright and welcoming. The onsen setup was fantastic for relaxation, but the location was a bit inconvenient, being quite remote with limited dining options nearby. The service was good but the staff's English wasn't as strong as in larger cities. Overall, it's a comfortable stay, but not ideal for those looking for local activities.
Rooms
8.0
The rooms were newly done, spacious, and relatively clean. I loved the bright, welcoming atmosphere, but the outside bath tub was quite loud and not particularly appealing to me.
Service
7.0
The service was good; the staff was polite and helpful, although their English was not as strong as in bigger cities. They guided us to our reserved table and assisted with room service and shuttle services.
Location
5.0
The hotel is in a very remote area, which was more inconvenient than I expected. Although we appreciated the shuttle service to the closest train station, I found the dining options to be limited and overpriced.
Dining
9.0
Dining at the hotel was one of the best experiences I've had in Japan; the food was excellent, with a good mix of local and western options, though still a bit pricey.
Facilities
8.0
The facilities included a lovely onsen, which added to the overall experience, and the hotel had good amenities overall.
Alfred
United States,
September
2024
7.8/10
My stay at the resort was fantastic, with stunning views of the lake and beautifully designed rooms. The in-room onsen was a delightful surprise that I loved using. While the staff was friendly and helpful, I did find the location a bit inconvenient for accessing nearby attractions. Overall, it’s a great spot for relaxation, especially given the luxurious facilities and value for money.
Rooms
9.0
The rooms were comfortable, modern, and had an excellent view of the lake, plus the in-room onsen was a luxurious addition.
Service
7.0
The staff was very friendly and attentive, though the check-in process took a bit of time as we waited at the counter for them to assist us.
Location
6.0
Although the hotel is across the road from the lake and offers wonderful dining options, it was a bit inconvenient since the nearest mall was about a 15-minute drive.
Dining
9.0
The dining was impressive with a fantastic selection of both Japanese and Western dishes served in a spectacular room overlooking the lake.
Facilities
8.0
The resort's facilities were luxurious and well-maintained, really enhancing my overall experience.
Cecil
United States,
August
2024
7.4/10
My stay at the Lake Biwa Marriott was quite a mix. The location was decent, with some nearby shopping and a quick shuttle to Kyoto Station, but it felt a bit far from the main attractions. The rooms were spacious and fairly clean, although the loud outdoor hot tub near the restaurant was less than ideal. The staff were friendly, but the service was a bit lacking compared to other Marriotts I've visited. Dining was enjoyable with great views and a good variety of food, making it a highlight of the trip.
Rooms
7.0
The rooms were spacious and relatively clean, but the outdoor bath next to the restaurant was very loud and disruptive.
Service
6.0
The staff was polite and helpful, but the overall service felt a bit disorganized and not quite as polished as other Marriott experiences.
Location
7.0
While the location was a bit far from the train station, there were some shopping options within a 15-minute drive, which was convenient.
Dining
9.0
Dining options were excellent with great food variety and amazing views from the highest floor, which made the experience enjoyable.
Facilities
8.0
The hotel offered good facilities, including a hot spring and sauna, which added to the relaxation aspect of my stay.
Harold
United Kingdom,
August
2024
7.2/10
I had a pleasant stay at the Lake Biwa Marriott, where the rooms were very nice and comfortable. The location was more remote than I expected, but I appreciated the shuttle service to the nearby train station. The service was lacking in tourism assistance, which was a bit disappointing. Dining options were decent, but the prices were on the higher side. Overall, I would say it was a good value for money, despite a few drawbacks.
Rooms
8.0
The rooms were of decent size and very comfortable. I especially enjoyed the hot spring baths within the locker rooms.
Service
6.0
The service was friendly, but not very helpful when it came to tourism assistance.
Location
7.0
The hotel is in a remote area, but the shuttle service makes getting around easier.
Dining
7.0
Dining was good, especially the breakfast omelette, but the prices were a bit steep for simple dishes.
Facilities
8.0
The facilities were nice, particularly the hot spring baths and the public pool area.
Bernard
United States,
July
2024
7.8/10
I had a pretty good stay at the hotel, especially since it was located just across from Lake Biwa, providing a great view. The staff was professional and welcoming, which really enhanced my experience. However, I did find the location a bit far from the train station and shopping areas. The dining was decent but could have used more variety, especially for breakfast. Overall, it was a good value for money with clean facilities.
Rooms
8.0
The rooms I stayed in were spacious and clean, but I missed having a private onsen like some of the other options.
Service
9.0
The service was top-notch; the staff was always friendly and helpful, really going out of their way to assist us.
Location
7.0
The location right by Lake Biwa is fantastic for enjoying nature, but it's a bit far from the train station and mall, which might not be convenient for everyone.
Dining
7.0
Breakfast was good, especially the omelette, but the options felt a bit limited compared to what I expected from a Marriott.
Facilities
8.0
The hotel had decent facilities, and everything was well-maintained. Still, I wished there were more amenities available.
Robert
United States,
July
2024
8.2/10
I had a pleasant stay at the hotel, enjoying the clean and comfortable accommodations. The staff was incredibly friendly and helpful, which made my experience even better. However, it's worth noting that the location is quite remote, requiring a bit of travel to reach nearby attractions. Dining options were solid with both Japanese and Western choices, but could use a bit of variety. Overall, it was great value for money.
Rooms
9.0
The rooms were very clean and comfortable, providing a nice atmosphere for relaxation.
Service
9.0
The staff was extremely helpful, friendly, and professional, always greeting me with warm smiles.
Location
7.0
The hotel is in a more remote area than I expected, but the shuttle service to the nearest train station was quite convenient.
Dining
8.0
The dining offered both Asian and Western food choices, which were very good, but I felt a bit more variety would enhance the experience.
Facilities
8.0
The facilities were modern and well-maintained, contributing to a comfortable stay.
Milton
United States,
June
2024
8.0/10
The hotel offered a unique experience with its Japanese thermal bath, and the rooms were clean and comfortable with a great view from the window. While the location felt a bit isolated, the shuttle service made up for it. The dining was excellent, providing a variety of delicious options. However, the service could improve since it felt a little slow at times.
Rooms
9.0
The rooms were clean, comfortable, and featured a nice sofa by the window to enjoy the view. The presence of a furo was a great addition, allowing for a relaxing soak.
Service
7.0
The staff was friendly and helpful, but the service sometimes felt a bit slow, like at an izakaya.
Location
6.0
The hotel was somewhat isolated, but the shuttle service made it convenient to reach the nearby train station and mall.
Dining
10.0
The food was excellent with many varieties, and the dining area on the top floor offered spectacular views of Biwa Lake.
Facilities
8.0
Facilities included a hot spring and sauna, adding to the hotel’s appeal for relaxation, though more amenities could enhance the stay.
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